Duration: 2 day(s)
Course Code: MANINTRO
For dates or any further enquiries please call 01344 830100
Price: P.O.A

Essential Management Skills

This course is worth 12 CPD hours

Building a Foundation for Excellence in Management

As someone NEW to Management, you may have an idea of the kind of manager you would like to be. Perhaps you would like to model yourself on a Manager you have had, who has mentored and inspired you.

You too can become an influential Manager, one who commands respect and co-operation, once you understand the dynamics involved in managing people.

This management course is for you if...

You are new to a management role and want to learn the tools and techniques that will give you a firm foundation upon which to build your career in management.

On completion of this management training course you will be able to:

  • Understand the dynamics of managing people.
  • Appreciate the Manager’s role and responsibilities.
  • Understand how to modify your management style to suit individual personality types.
  • Acquire the confidence to implement new practices.
  • Understand motivational factors and how to apply them.

Essential Management Skills Course Content

Introduction to Essential Management Skills Course

Being Today’s Manager

  • Define the role of the Manager
  • Self assessment
  • Setting standards for yourself and others
  • Responsibilities, context and challenges
  • Characteristics of an effective Manager

The Management Process

  • Agreeing goals
  • Setting SMART objectives
  • Action planning
  • Involving the team
  • Allocating work
  • Supporting and monitoring results

Managing Yourself and Your Time

  • Time stealers
  • Prioritising tasks
  • Focusing on results

Developing Your Management Style

  • Using your personal style to maximise results
  • Personal strengths and blind spots    


  • Effective listening
  • Powerful questioning
  • Assertive communication

Delegation and Motivation

  • Getting the best out of people
  • Developing and 'stretching' people

Managing People and Performance

  • Strategies for managing difficult people and situations
  • Coaching for performance
  • The performance management process

Action Planning

Review of Essential Management Skills course.

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What previous delegates have said about our Essential Management Skills course


"Excellent Facilitator, very engaging and kept momentum up all the way through, thank you very much" 


 "This was a fantastic 2 days. The course taught a lot about how I work and effectiveness.
   Brilliant trainer."


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